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Shipping Policy
Last updated: December 2025
Shipping Overview
Gas Club is committed to processing and delivering orders in a timely and efficient manner. This Shipping Policy outlines our shipping procedures, delivery expectations, customer responsibilities, and limitations regarding shipments and deliveries.
By placing an order through our website, you acknowledge and agree to the terms of this Shipping Policy.
Order Processing
Orders are generally processed after payment has been successfully authorized and verified.
Processing times may vary based on:
- Product availability
- Order volume
- Payment verification requirements
- Inventory audits
- Holidays and weekends
- Operational circumstances beyond our control
Orders are not considered shipped until tracking information or shipping confirmation has been issued.
Gas Club reserves the right to delay, refuse, hold, or cancel any order that requires additional verification or review.
Shipping Timeframes
Estimated delivery dates provided on our website or during checkout are estimates only and should not be interpreted as guaranteed delivery dates.
Actual delivery times may vary depending on:
- Shipping destination
- Carrier performance
- Weather conditions
- Seasonal shipping volume
- Public holidays
- Service interruptions
- Regulatory or transportation delays
Gas Club is not responsible for carrier-related delivery delays once an order has been transferred to the shipping provider.
Shipping Coverage
We ship to locations where delivery of our products is legally permitted.
Gas Club reserves the right to refuse or cancel shipments to certain locations, jurisdictions, or customers at our sole discretion.
Customers are responsible for understanding and complying with all local laws, regulations, and restrictions applicable to their location.
Accurate Shipping Information
Customers are solely responsible for providing accurate and complete shipping information at checkout.
Gas Club is not responsible for delays, failed deliveries, returned shipments, or lost packages resulting from:
- Incorrect addresses
- Incomplete address information
- Incorrect recipient details
- Customer input errors
- Address changes submitted after order processing
If a package is returned due to inaccurate information provided by the customer, additional shipping fees may be required before the order can be reshipped.
Tracking Information
Tracking information is typically provided once an order has been processed and transferred to the shipping carrier.
Tracking updates are generated and controlled by the carrier. Delays in tracking updates do not necessarily indicate a delivery issue.
Gas Club is not responsible for carrier scanning delays, inaccurate tracking updates, or interruptions in carrier tracking systems.
Lost Packages
If a shipment appears to be lost in transit, customers should contact us as soon as possible.
Gas Club may initiate an investigation with the shipping carrier before determining eligibility for any replacement, store credit, or refund.
All claims are subject to verification and review.
Packages deemed lost by the carrier may qualify for a replacement or alternative resolution at our sole discretion.
Delivered Packages
Once a shipment is marked as delivered by the carrier, responsibility for the package generally transfers to the recipient.
If tracking indicates successful delivery but the package cannot be located, customers should:
- Verify the delivery address
- Check with household members
- Check with neighbors or building management
- Contact the carrier directly
- Review delivery photographs or confirmation details, if available
Gas Club is not responsible for packages that are stolen, misplaced, or otherwise unavailable after delivery has been confirmed by the carrier, except where required by law.
Damaged Shipments
If your package arrives damaged, please contact us promptly after delivery.
To assist with our review, we may request:
- Order number
- Photographs of the shipping package
- Photographs of the product
- Description of the damage
- Any additional supporting documentation
Gas Club reserves the right to determine the appropriate resolution after reviewing the claim.
Missing Items
If items are missing from your order, please notify us within a reasonable period following delivery.
Claims may be reviewed using:
- Packing records
- Shipment weights
- Fulfillment records
- Carrier information
- Photographic evidence
Claims that cannot be verified may be denied.
Returned Shipments
Packages returned to Gas Club due to:
- Incorrect addresses
- Refused deliveries
- Unclaimed shipments
- Delivery failures caused by customer actions
may be eligible for reshipment once additional shipping charges have been paid.
Original shipping fees may not be refundable.
Order Changes
Requests to modify shipping information after an order has been submitted cannot be guaranteed.
Once an order enters processing or fulfillment, address changes, shipping upgrades, or other modifications may no longer be possible.
Customers should carefully review all information before completing checkout.
Risk of Loss
Unless otherwise required by applicable law, ownership and risk of loss transfer to the customer when the order is delivered to the shipping carrier.
Gas Club is not responsible for carrier handling errors, transportation delays, or delivery interruptions occurring after shipment has been accepted by the carrier.
Force Majeure
Gas Club shall not be responsible for delays, interruptions, or failures in shipping caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- Fires
- Labor disputes
- Transportation disruptions
- Supply chain interruptions
- Government actions
- Public health emergencies
- Utility outages
- Carrier service failures
Delivery estimates may be affected by such events without liability to Gas Club.
Limitation of Liability
To the fullest extent permitted by applicable law, Gas Club shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from shipping delays, delivery issues, carrier performance, or loss of use.
Any liability related to an order shall not exceed the amount paid for the affected products.
Policy Updates
Gas Club reserves the right to modify or update this Shipping Policy at any time without prior notice.
Changes become effective upon posting to our website unless otherwise required by law.
Contact Information
If you have questions regarding shipping, delivery, or an existing order, please contact us:
Gas Club
12130 Millennium Dr. #300
Los Angeles, CA 90094
United States
Email: [email protected]